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Benefits of Patient Triage & Total Triage

• Designed for Primary Care to deliver the right care in the right place, first time.
• Funnel all patient demand into one shared inbox for easier management.
• Improve access with automated booking, SMS messaging, and questionnaires.
• 98% of patient requests are completed within one day using Total Triage.

Note: If you’re from Secondary Care, particularly Community or Mental Health organisations, please visit our other dedicated pages to explore solutions for your sector.

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Patient Triage

Patient Flash Demo: How to submit a medical request in Patient Triage

Submit an Admin Request (patient's perspective) | Desktop

Flash Demo: How to manage Patient Triage requests

Patient Triage: Updating your website | Accurx Help Centre

Flash Demo: Patient Triage Open Hours & Daily Limits

Total Triage

How Total Triage works with Accurx

Total triage: Ambassadors | Accurx Help Centre

Total triage ambassadors: Trainee booking

Total Triage Onboarding - Accurx Total Triage Team

Total triage: Preparing my practice to move to total triage | Accurx Help Centre

<aside> 💡 More Resources

• Download these patient-facing resources
• Youtube Playlist for Total Triage: https://youtube.com/playlist?list=PLBLdP2JZWj0NhK3eGOgj9PydroL45ip-b&si=MqggEVvY1J4fXjGY
• Youtube Playlist for Patient Triage: https://youtube.com/playlist?list=PLBLdP2JZWj0NaIwG1rnSOGQoCKDxaY1C1&si=4NfuWSS6GCG7T7k2
• Interactive Demos Collection: https://app.arcade.software/share/collections/XrVTgr55O3Pgvt8zXXRM
• Step-by-Step Written Guides: https://support.accurx.com/en/collections/2447960-patient-triage
• Refer incoming patients to Pharmacy First using Accurx: ‣ Total Triage Workflow - Pharmacy First </aside>