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Benefits of Patient Triage & Total Triage

• Designed for Primary Care to deliver the right care in the right place, first time.
• Funnel all patient demand into one shared inbox for easier management.
• Improve access with automated booking, SMS messaging, and questionnaires.
• 98% of patient requests are completed within one day using Total Triage.

Note: If you’re from Secondary Care, particularly Community or Mental Health organisations, please visit our other dedicated pages to explore solutions for your sector.

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Patient Triage

Patient Support: How to submit an online request to your GP Practice | Accurx Help Centre

Patient Flash Demo: How to submit a medical request in Patient Triage

Submit an Admin Request (patient's perspective) | Desktop

Flash Demo: How to manage Patient Triage requests

Patient Triage: Updating your website | Accurx Help Centre

Flash Demo: Patient Triage Open Hours & Daily Limits

Communication Toolkit: Resources for your practice

Website banners

Waiting room screens

Practice posters

Social media content

Total Triage

In 2025, we ran our 6 week Triage Readiness Programme, which helped many organisations move to a more efficient, triage model. You can now access all resources and recordings 👇

Triage Readiness Programme

How Total Triage works with Accurx

Total triage: Ambassadors | Accurx Help Centre

Total triage ambassadors: Trainee Matching and Booking

Total Triage Onboarding - Accurx Total Triage Team

Total triage: Preparing my practice to move to total triage | Accurx Help Centre