We hope this document answers all of your questions on Record View. It's designed for health and care professionals.

If you have any other questions, please don't hesitate to reach out to [email protected].

Is it OK for me to turn on Record View for my GP Practice?

Yes, the NHS IG Panel advises practices you can do so, as long as you're happy with the measures we put in place.

This document should provide you with all the information you need to be confident opting into Record View for your patients.

How Record View works and why we've built it?

• What is Record View?
• How does Record View work?
• Why have accuRx built Record View?
• How does Record View differ from other medical record sharing solutions like the Summary Care Record and Local Health and Care Record Exemplar?
• What information is shared in Record View?
• Who can view the record?
• How does accuRx access the medical record?
• Is there a cost for using Record View?

GP Practices

• Why have GPs enabled Record View?
• What do GPs have to do if they wish to enable it?

Health and social care professionals

• How can health and social care professionals use Record View?

IG & Security

• How does the IG work?
• Why do healthcare providers trust Record View?
• How does accuRx regulate Record View?
• What does accuRx do with the data in the medical record?
• How often is the record updated?
• What happens if there's missing or incorrect data in the record?
• Is the record redacted for any third party information?

Patients

• Are there any patients whose records can't be viewed?
• Can patients limit what information in their record is viewable?
• How does the patient share the code?
• What does the message to the patient look like?
• What if patients can't provide the code?
• What if the patient's number on PDS is incorrect?
• Will patients be able to see their record?
• What if patients have opted out of Summary Care Records, therefore haven't had their medical information uploaded to Spine/PDS?

Dr Gandalf questions

• Onboarding times

• How is it useful to patients?

• How is it useful to GP practices?

• Can you choose what to share?

• How does it work with safeguarding records

• How does it work with type 1 opt outs?

• Can RV be used for private care?

What if access needs to be revoked before the 24 hour ends?